AFTER SALES SERVICES

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SERVICE TRAINING
After the installation of our delivered machines, 1-3 days training is given to the buyer company by
our technical service team.

TECHNICAL SERVICES
The request form prepared by our team at the end of the training is saved in our system specially
created for our customers, and this record provides an advantage in subsequent services in terms of
determining the transactions made and the products delivered.

EVALUATION
A few weeks after the installation and training processes of our machines are completed, our
customers are personally visited at the production centers and discussed with them about their
demands and suggestions. As a result of these meetings, necessary arrangements are made to meet all
the expectations of our customers with the goal of 100% customer satisfaction.

REMOTE SUPPORT
Thanks to the remote support service provided by our technical team and data processing unit in order
not to interrupt the production activities of our customers, it is ensured that your machine continues to
work flawlessly without loss of time.